Login
Start of main content

IET Academy FAQ’s

Why has the IET Academy closed?

The IET Academy launched back in 2018 as an online learning and development platform for the engineering community.

However, since launch and despite the best endeavours by both our internal and partner teams, trading for the IET Academy fell below our expectations – particularly post-pandemic.

As such, we decided to close the IET Academy on 1st December 2023  when the platform contract expired.

We are currently reviewing our entire learning and development approach so do stay connected with us over the coming months to receive all the latest news on this work. If you have any specific questions on updates on these plans please email marketing@totalinformationlimited.com.

Can I download the files for the old courses I completed?

Unfortunately, due to copyright restrictions, downloading course files is not possible.

Will I be able to access my learning profile after 1 December 2023?

Unfortunately, now that the Academy has closed you will no longer be able to access to your learning profile. However, we can still provide evidence of your completed courses. Email us at academy@totalinformationlimited.com.

How do I get a copy of my certificate(s)?

If you did not download your certificate(s) before the closure, please email academy@totalinformationlimited.com.

I didn’t have the opportunity to add my CPD hours from my completed Academy course to my Career Manager profile. What do I do?

You can still record any learning and hours in Career Manager after the Academy has closed and can include details and reflection when they are ready. Any queries please email cpd@totalinformationlimited.com who will be happy to assist.

I need a VAT invoice for an Academy purchase, who do I contact?

Please email academy@totalinformationlimited.com

I completed my Academy 2382-22 18th Edition Course and now want to take my Level 3 Award in Requirements for Electrical Installations BS7671:2022 exam. How do I book this?

As the IET Academy is now closed, we are no longer acting as an Exam Centre and are unable to book either remote or face-to-face exams.

Below are contact details dependent on whether you have completed a C&G or EAL Approved course:

To book your exam with City & Guilds (C&G), contacts are provided below for both personal and business customers for support in finding their authorised exam providers for their Level 3 Award:

To book your exam with EAL please contact EAL: Tel: +44 (0)1923 652400 or email customer.experience@eal.org.uk for support in finding their authorised exam providers for their Level 3 Award.

Where else can I access learning material to support my professional development?

We are committed to continuing to support your professional development and have a range of training available to you:

Events and training

We run a series of face-to-face and in-company training courses on a range of professional skills and technical subjects. Find out more.

Our comprehensive events programme comprises everything from large, multi-day industry conferences to single-day seminars and local technical visits. Find an event near you.

Network, learn, collaborate

Connecting the engineering community through technical webinars.

IET Communities are working with technical and industry experts to provide free insightful content on a variety of engineering disciplines that can be accessed from around the world.

Join in, watch on demand or find out about your upcoming webinars.

In-house, bespoke training

We may be able to provide a digital, in-house training solution bespoke to your organisation and we will see if we can assist you with your training/development need within the IET or with our partners. Find out more.

Any other general queries

Please email academy@totalinformationlimited.com for advice and support.